Privacy Policy

PRIVACY POLICY

Last Updated: April 20, 2026

1. Introduction

At artisanwooddecor.com, we recognize that your privacy is of the utmost importance. We are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy is designed to be transparent about how we collect, use, and safeguard your personal information when you visit our site or make a purchase of our Handcrafted Artisanal Woodwork & Natural Fiber Home Decor. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

To provide you with a high-quality artisanal shopping experience, we collect two primary types of information:

  • Order Information: When you make a purchase or attempt to make a purchase through the site, we collect specific information from you, including your name, billing address, shipping address, payment information (processed securely by our payment service providers; we do not store your full credit card details), email address, and phone number. We refer to this as “Order Information.”
  • Device Information: When you visit artisanwooddecor.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”

3. How We Use Your Information

We use the information we collect in the following ways to ensure a seamless service:

  • Order Fulfillment: We use the Order Information to fulfill any orders placed through the site (including processing your payment information, arranging for shipping via UPS, FedEx, USPS,or DHL, and providing you with invoices and/or order confirmations).
  • Communication: We use this information to communicate with you regarding your order status, artisanal product care instructions, or specific customer service inquiries.
  • Risk & Fraud Prevention: We use the Device Information (specifically your IP address) to help us screen for potential risk and fraud, and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site).

4. Sharing Your Personal Information & Zero-Sale Policy

Zero-Sale Policy: We strictly do not sell, rent, or trade your personal data to any third parties for their marketing purposes. Your trust is our most valuable asset.

We only share your Personal Information with necessary third-party service providers to help us use your Personal Information, as described above:

  • Ecommerce Support: We share data with our ecommerce platform providers to power our online store.
  • Logistics Partners: We share your shipping details with FedEx, UPS, and USPS to ensure your Handcrafted Artisanal Woodwork arrives safely.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

5. Payment Security & PCI-DSS Compliance

Your financial security is a top priority for our technical team.

  • SSL Encryption: We use industry-standard Secure Sockets Layer (SSL) encryption technology (AES-256) to protect the transmission of your data during the checkout process.
  • PCI-DSS Standards: We are proud to be compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
  • No Raw Data Storage: We strictly do not store your full, raw credit card numbers on our local servers. All payment processing is handled by secure, certified third-party gateways that specialize in high-level data protection.

6. Cookies & Behavioral Advertising

We use Cookies—small data files placed on your device—to remember your shopping cart items, recognize your preferences, and analyze our site traffic.

  • Targeted Advertising: As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
  • Opt-Out Links: You can opt out of targeted advertising by using the following links:

7. Your Rights & Legal Compliance

Depending on your location, you are protected by specific privacy laws such as the California Consumer Privacy Act (CCPA), Pennsylvania data protection standards or the General Data Protection Regulation (GDPR). We afford the following rights to our global users:

  • Right to Know: You have the right to know what personal data is being collected and how it is used.
  • Right to Access/Correct: You may request a copy of your data or request that we correct any inaccuracies.
  • Right to Delete: You have the Right to Delete your personal information from our systems permanently.
    To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable legal timeframe.

8. Data Retention & Minors

  • Data Retention: When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for tax, accounting, and legal compliance.
  • Protection of Minors: artisanwooddecor.com is not intended for individuals under the age of 18. We do not knowingly or intentionally collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to have it removed.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our dedicated Privacy Team:

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